Terms and Conditions

Copyright Statement

Copyright 2019, Dongsters Pty Ltd, All rights reserved

Return and Exchange Policy

Dongsters Pty Ltd stands behind the quality of our merchandise. Please inspect your order carefully. If you have any damages or a quantity discrepancy please let us know within 5 business days.

  • All returns and exchanges must be made within 30 days from ship date.

  • You must email us at dongstersptyltd@optusnet.com for authorization before you send anything back.

  • If you ordered clothing/intimate apparel/lingerie and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responisble for ALL shipping costs, which willl include re-shipping the new item(s) to you.

  • Due to the nature of the business, any returns for a full credit (less shipping and handling) will also be subject to a 15%restocking fee.

  • Sale/Clearance merchandise is not returnable.

If you have any questions please email us at dongstersptyltd@optusnet.com.au
Dongsters Pty Ltd
PO Box 743
Ashmore City, QLD 4214



Deliverey times are merely estimates only.

Most orders ship within 24 to 48 hours. Shipping time is estimate at 2-3weeks.
Customer service is very important to us and it is our aim to provide quick and efficient orders to our customers. If you have any questions please feel free to email us at dongstersptyltd@optusnet.com.au

Disclaimer / Terms of Use of Website

You agree to be bound by these terms of use by accessing, browsing, opening or otherwise using any part of this web site.
The information contained on or linked to this web site is general information. Nothing on this site is or purports to be advice. You should not rely on any information on or linked to this web site. If you need advice, you should seek personal professional advice based on your own circumstances.

While every effort is made to ensure the information and links on this web site are accurate, the technology is changing at such a speed that the information and links may not always be up to date.
Website material not legal advice

Any content, including publications and email newsletters, on this website is intended only to provide a summary and general overview on matters of website development or general interest. This information is not intended to be comprehensive nor does it constitute legal advice of any form. We at Dongsters Pty Ltd attempt to ensure that the content is current but we do not guarantee its currency. You should seek legal or other professional advice before acting or relying on any of the content.


Dongsters Pty Ltd is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.

Dongsters Pty Ltd makes no warranties or representations about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.

Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited as provided under the Trade Practices Act 1974 (s68A). We will never be liable for any indirect, incidental, special or consequential loss arising out of the use of this website, including loss of business profits.

Privacy Statement

This site collects and analyses information from users.

We record your visit and log information for statistical purposes including your IP address, the date and time of the visit, pages accessed and documents downloaded.

This information may be analysed to determine our sites usage statistics and help us improve our services.

Information collected through the Contact Us pages or through any of the forms available on this site will be stored on the Dongsters Pty Ltd databases. Your information may be disclosed to a third party in order to provide you with the full services from Dongsters Pty Ltd.





Subscribe to receive our e-newsletter